General

Welcome from the Congress Chair

Phil Hammond, GP, Broadcaster and Journalist welcomes you all to the Patient Safety Congress 2010 and gives some insights into the morning sessions from the first day.

If you could change...part 1

Speakers and delegates were asked: If you could change one thing in patient safety what would it be?

If you could change...part 2

Speakers and delegates were asked: If you could change one thing in patient safety what would it be?

What every board should know! Part 1

Jim Easton, NHS National Director for Improvement and Efficiency Department of Health outlines three points that are essential for any board or trust to fulfill their duties.

What every board should know! Part 2

Janice Stevens, CBE, National Director, HCAI & Cleanliness Division, Department of Health emphasises the importance of board direction for positive patient safety outcomes.

Discovering the underlying meaning

The "Congress Cartoonist" describes how he visually represents activity at the conference by filtering and discovering key underlying messages.

Realisations from Bolton

David Fillingham, Chief Executive, Bolton Hospitals NHS Trust outlines the importance of a shared vision across all boundaries in health care provision.

Following the patient journey.

Dr Cheryl Crocker, East Midlands Ambulance Service outlines the three key learnings from her presentation: Learning from patients: A patient journey.

Phil Hammond Q&A

The importance of communication between colleagues is so important. The idea of the seamless service simply has not happened yet!

Our Patient Safety Journey: Panel discussion

Some insightful comments from each member of the panel: Sharon Beamish, Chris Butler and Dr Rajan Madhok.

Key Learnings Summary from Chair

Maxine Power, National Improvement Lead for Quality and Productivity details key learnings and the importance of practical and personal change.

Delegate key learnings and inspiration

A selection of comments from delegates on key learnings and points of inspiration.